No. We provide independent, physician-led navigation for informational purposes only. We do not diagnose, prescribe, or replace your clinicians. Decisions are made with your care team.

The Initial Consultation is AUD 299 and takes 30 to 45 minutes. We use it to understand your case and your goals. After that, fees are custom and based on the scope you choose (see the next question). We do not accept referral fees or sponsor incentives.

Every case is different, so we price the work after your first call based on what your case needs. Four things shape the fee: Scope: how many countries and centres we search. Depth: how many trials and specialists we review, and how far we check your eligibility. Urgency: whether you need results in the standard 5 to 10 business days or on a faster timeline. Complexity: how many records you have, what language they are in, and whether they need to be reanalysed. After the call, we will send you one or two proposals with clear deliverables, timelines, and fees. You choose the one that suits you..

No. Trial sites decide eligibility and enrolment based on their own protocols. We help you pre-screen accurately, understand the criteria, and reach the right contacts, but we cannot control enrolment decisions.

We will tell you clearly and explain why. We will suggest alternatives, such as timing for re-evaluation, second opinions, and supportive resources. If you wish, we can also monitor for new openings.

Yes. We offer worldwide mapping and cross-border guidance. Please note that cross-border licensing may limit clinical advice. Our service is informational and complements your local clinicians.

No. We surface evidence-based options and questions to discuss with your clinicians. You and your treating team make all medical decisions.

With your permission, yes. We can make warm introductions and help you prepare for specialist conversations.

Your recent records, imaging and pathology, treatment history, medications and biomarkers (if any), and your primary question.

Typically not, as we are an independent navigation service. We can provide an invoice.